Sample complaint letter for supply of wrong goods

Dear Sirs,

It is surprising that the consignment No. _______________________that has just reached, contains wrong types of machines. I wonder how all this happened. I wanted _________________and you have sent to me __________________. I think these machines were wrongly packed.

We are, however, sending back the aforementioned goods and request you to kindly send to us the goods as per our order No.__________________, dated ___________________, ________________a copy of which is enclosed herewith.

With kind regards.

Yours faithfully,


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