Sample complaint letter to publisher for shortage of books

Sample complaint letter to publisher for shortage of books.

To

Publisher Name,

Address

Sub. : Complaint for shortage of goods.

Dear Sir,

We have taken delivery of the consignment sent against PWB No. ……………… dated ……………….

On opening the parcel, we observed that 10 copies of ‘How to start living and stop worrying’ were not there. We shall, therefore, appreciate your sending us the same through registered post. Alternatively, please issue us the necessary credit note.

Thanking you,

Yours faithfully,

For ………………………………

Sd/- ………………………………

image source: sirote.com/blog/consumer-finance/wp-content/uploads/2015/03/bigstock-Complaint-Word-On-Newspaper-70052161.jpg

Reply letter from the publisher

Dear Sirs,

We thank you for your letter dated …………….

We are surprised to learn that you have observed a shortage of 10copies of ‘How to start living and stop worrying’. He shall like to point out that all our consignment are checked twice before packing and chances of any shortage are minimized. It is possible that you have received another item in excess by the same number. We suggest that you may once again check the consignment. In case you still feel the shortage as mentioned above, we shall be only too glad to compensate you for the same.

Thanking you,

Yours faithfully,

For …………………………,

Sd/- …………………………