This is a sample letter to the dealer to get the TV replaced.
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Your Name
Address
Date…………
To
Company/Shop Name
Address
Reg: Replacement of TV
Dear Sir,
I had purchased a TV set, make ………………(model number) from you vide bill no. ………………, dated ……………… for Rs. 15,300/.
As per your mechanic, the picture tube of the TV is not functioning properly. It is still not making clear pictures. You have sent your mechanic twice to check the same, but of no avail.
As the TV is under one year guarantee period, you are requested to get the TV replaced immediately.
I hope, you will act early in the matter and replace the TV without any delay.
I am a loyal customer at your shop and we’ll have many dealings in future also.
Thanking you,
Yours faithfully
Your Name